Delivery
Delivery Information
At thebioshop.com, we understand how important it is to receive your products quickly and securely. That’s why we offer reliable shipping options to get your health supplements and cosmetics delivered straight to your door. Below are the details on our shipping process, delivery times, and costs.
Shipping Options
We offer a variety of shipping options to suit your needs:
- Standard Shipping: 3-7 business days.
- Express Shipping: 1-3 business days.
- International Shipping: Delivery times may vary depending on the destination, generally between 7-14 business days.
Please note, delivery times are estimated and may vary depending on your location and external factors such as public holidays or unforeseen delays in the postal service.
Shipping Costs
- Standard Shipping: Free for orders over eur 100. A flat rate of 5.99 eur applies for orders under 100 eur.
- Express Shipping: A flat rate of 20.99 eur for all orders.
- International Shipping: Shipping costs depend on the destination country and order weight. Exact costs will be calculated at checkout.
Order Processing Time
All orders are processed within 1-2 business days after purchase. You will receive a confirmation email once your order is placed, and a second email with tracking information once your order has been shipped.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Use this number to track your package's journey to your doorstep. Simply click on the tracking link or visit our courier’s website to check the status.
Delivery Policy
We are committed to ensuring that your order arrives in perfect condition. However, if there are any issues with your delivery (e.g., damaged items or incorrect orders), please contact us within 48 hours of receiving your order, and our customer service team will assist you.
International Deliveries & Customs
For international orders, customs policies vary by country, and additional customs fees or import duties may apply. Please note that thebioshop.com is not responsible for any customs duties or taxes applied to your package upon arrival in your country. You are responsible for these additional charges.
Delivery Restrictions
We currently do not ship to the following regions due to logistical or regulatory constraints: [list of regions or countries]. We are working hard to expand our shipping network and hope to reach these areas soon!
Contact Us
If you have any questions about your delivery or need further assistance, don’t hesitate to reach out to our customer service team at [email protected].